Join our high-performing Sales Operations team and play a critical role in shaping the success of our Asia-Pacific sales organization. As a Sales Operations Analyst, you will provide actionable insights, manage strategic programs, and deliver business intelligence that drives growth and efficiency. This role offers the opportunity to influence key decisions, collaborate with cross-functional teams, and contribute to the company’s mission of delivering exceptional value to customers. If you thrive in a fast-paced environment and enjoy solving complex challenges, this is your chance to make a measurable impact.

What you'll do:

Analyze sales performance data to deliver actionable insights that drive strategic decision-making and revenue growth.

Develop and present reports, dashboards, and forecasts to provide leadership and stakeholders with clear visibility into business performance.

Manage Asia-Pacific sales programs focused on forward-looking customer insights, sales performance, and business intelligence initiatives.

Act as a strategic advisor to the sales organization, ensuring alignment with company objectives and adherence to governance standards.

Provide in-depth analysis and recommendations on sales efficiency and effectiveness, business and product performance (OKRs/KPIs), customer trends, sales forecasting and planning, market competition, and product positioning.

Ensure compliance with company policies and governance standards across all sales operations activities.

We’re Looking for Someone Who:

has Bachelor’s degree in Business, Finance, Economics, or related field.

Experience: 2–4 years in Sales Operations, Business Analytics, or related roles; experience in technology or SaaS industry preferred.

Technical Skills: Proficiency in Microsoft Excel, Salesforce CRM, and data visualization tools (e.g., Tableau, Power BI). Strong analytical and reporting skills.

Attributes: Detail-oriented, adaptable, and proactive problem-solver with excellent communication and stakeholder management skills.

Travel: Less than 10%.

Work Model: Hybrid (Malaysia office).

Why IDC?

IDC is the most respected global technology market research firm.  We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success.  IDC has been recognized for five consecutive years (2020, 2021, 2022, 2023, 2024) by the IIAR as the Analyst Firm of the Year which is one of the highest accolades for the technology market research industry.

Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future.

IDC is committed to providing equal employment opportunities for all qualified persons. Employment eligibility verification required. We participate in E-Verify