About the Role & Team
IDC's Malaysia is seeking a Research Analyst to join the Imaging group. In this role, you will have the opportunity to work on several of IDC's Imaging, Printing and Document Solution related trackers. The ideal candidate will be responsible for conducting comprehensive market research, analyzing data, and providing actionable insights to support our business strategies. The candidate should be able to demonstrate ability to interpret complex data, identify patterns, and draw meaningful insights by evaluating data from various sources, making sense of quantitative and qualitative information, and providing actionable recommendations.

What You’ll Do

• Conduct primary market research to gather and analyze data for Imaging, Printing and Document Solutions market trends, sales and conditions.
• Develop, expand and maintain a network of contacts of key channel partners and vendors.
• Monitor and evaluate competitor products, pricing strategies, and market positioning.
• Ensure the timely and accurate delivery of all program deliverables.
• Prepare detailed reports and presentations to communicate findings to stakeholders.
• Develop market forecasts and predictive models by utilizing statistical methods and tools to anticipate future trends and consumer behavior.
• Maintain and update databases with relevant market data and research findings.
• Collaborate with cross-functional teams to develop customized vendor and market models. Including the consulting team to support custom projects when required.
• The analyst will be covering various trackers in the Imaging, Printing and Document Solutions (IPDS) domain on quarterly basis. These are HCP Tracker (Hard-Copy Peripherals), Industrial Printer, Refurbished Devices, Document Scanners, Printer Consumables, among others. In addition, the analyst needs to support any consulting projects related to IPDS domain.

What You Bring

• Minimum Bachelor's degree and 2 years of market research experience
• Capable of designing and conducting primary research, including creating surveys, conducting interviews, and managing focus groups.
• Skilled in analyzing complex datasets and developing predictive models, with familiarity in statistical tools and methodologies.
• High level of accuracy and attention to detail in data analysis and report preparation.
• Strong English written and verbal communication skills to effectively present.
• Efficient in managing multiple research projects and meeting deadlines.
• Excellent in problem-solving.
• Advanced Microsoft Office skills required.
• Strong interviewing and client management skills. Able to probe questions/ has inquisitorial talent.
• Understanding of trading business, and enthusiastic in learning new business strategy.
  Experience in peripherals (specially printers) market will be an advantage.

Why This Role Stands Out

At IDC, your work helps shape how the world understands technology and where it goes next. You collaborate with curious, high-caliber colleagues who value rigor, integrity, and shared success. As the premier global provider of trusted technology intelligence, IDC equips business and technology leaders with the evidence they need to make confident decisions. Our insights inform strategy, investment, and innovation across industries and regions.

Recognized by IIAR as Analyst Firm of the Year for five consecutive years, IDC sets the standard for credibility and impact. With more than 1,000 analysts worldwide and a truly global perspective, we combine deep expertise with practical relevance. Here, your ideas matter, your voice is heard, and your contributions provide the insights leaders rely on every day. It is meaningful work, backed by a culture that supports growth, collaboration, and long-term career development with a globally respected brand.

What we offer

• Mon–Fri office hours (9:00am–6:00pm)
• Year-end Christmas & New Year shutdown
• 15–25 days Annual Leave (based on tenure)
• Comprehensive leave coverage – medical, parental, marriage & compassionate
• Medical, dental & mental health coverage
• Hospital & surgical insurance
• A supportive environment with focus on well-being & work-life balance

Equal Opportunity Employer

IDC is committed to providing equal employment opportunities for all qualified persons. Employment eligibility verification required. We participate in E-Verify.

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